Home » Terms & Conditions

terms & conditions

AGREEMENT 1 - DEFINITIONS

OUR COMPANY HOUSE OF HARTS, VAT NUMBER NL 129571015B01 REGISTERED IN THE NETHERLANDS, 2831ER ULVENHOUT.

OUR CUSTOMER: THE CUSTOMER WHO ORDERS FROM OUR WEBSITE.

CUSTOMER ORDER: THE ORDER PLACED BY A PERSON ON THE WEBSITE.

OUR PRODUCTS: OUR GOODS WE SELL ON OUR WEBSITE.

OUR TERMS AND CONDITIONS: THIS AGREEMENT.

OUR WEBSITE HTTPS://WWW.HOUSEOFHARTS.EU

WEBSITE LOCATION: THE LOCATION WHERE TO FIND OUR TERMS AND CONDITIONS ON THE WEBSITE, MORE SPECIFIC: HTTPS://WWW.HOUSEOFHARTS.EU

OUR CUSTOMER SERVICE: THIS SERVICE IS AVAILABLE VIA OUR CONTACT DETAILS ON INFO@HOUSEOFHARTS.EU

 

AGREEMENT 2 - GENERAL

THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL VISITORS, USERS AND CUSTOMERS OF THE WEBSITE. BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, AS THEY MAY BE MODIFIED BY US AT ANY TIME AND UPDATED ON THIS WEBSITE. IN CASE OF CONTRADICTION OR SILENCE FROM THIS TERMS AND CONDITIONS THE DUTCH LAW WILL BE APPLICABLE.

THE TERMS AND CONDITIONS ARE APPLICABLE TO THE ORDERS WHICH WERE COMPLETED AT THE TIME THAT THE ORDER WAS MADE. THEY WILL ANNUL ALL TERMS AND CONDITIONS. THE CUSTOMER IS ABLE TO DOWNLOAD & PRINT THESE TERMS AND CONDITIONS TO REFER BACK TO.

IN CASE ONE OF THE CONDITIONS IN THIS AGREEMENT WOULD BE ILLEGAL OR INVALID, THE OTHER CONDITIONS REMAIN PERTINENT.

AS REFERRED TO IN THESE SITE RULES, "HOUSE OF HARTS" REFERS TO HOUSE OF HARTS GROUP BV.

THE CURRENT GENERAL TERMS AND CONDITIONS GOVERN THE RIGHTS AND OBLIGATIONS OF THE PARTIES ARISING OUT OF THE ONLINE PURCHASE OF PRODUCTS OFFERED ON WEBSITES BELONGING TO HOUSE OF HARTS. HOUSE OF HARTS PROVIDES ALL ITS SERVICES FROM THE NETHERLANDS. THE CONTRACT BETWEEN THE PARTIES WILL BE DEEMED TO BE PERFORMED IN THE NETHERLANDS, DISPATCHING TO DIFFERENT COUNTRIES FROM THE NETHERLANDS.

THESE GENERAL TERMS AND CONDITIONS APPLY TO ALL PRODUCTS SOLD VIA THE WEBSITE. NONE OF THESE AGREEMENTS MAY BE ALTERED OR VARIED WITHOUT OR BE VARIED WITHOUT HOUSE OF HARTS'S CONSENT PRESENT IN WRITING.

THE TERMS AND CONDITIONS ARE WRITTEN IN ENGLISH. IN CASE THE CONTENT IS LACKING DEFINITION THERE IS ALWAYS THE OPPORTUNITY FOR THE CUSTOMERS TO CONTACT OUR CUSTOMER SERVICE.

 

AGREEMENT 3 – CAPACITY IN LAW AND ACCEPTANCE

ANYONE WISHING TO BUY PRODUCTS FROM HOUSE OF HARTS MUST HAVE EXTENT TO ACT IN LAW. SHOULD ANYONE BE DECLARED WITHOUT THE ABILITY TO ACT IN LAW, BUYING PRODUCTS ON HOUSE OF HART’S WEBSITE IS NOT PERMITTED. IF THIS IS THE CASE, THEY MUST THEN PURCHASE VIA THEIR LAWFUL REPRESENTATIVES. THESE LAWFUL REPRESENTATIVES WILL BE ELIGIBLE TO THE TERMS AND CONDITIONS.

THE CUSTOMER ACCEPTS THESE TERMS AND CONDITIONS BY CLICKING ON A TICK BESIDES THE FOLLOWING WORDS; “I AGREE WITH THE TERMS & CONDITIONS”. THE ORDER WILL NOT BE PROCESSED WITHOUT ACCEPTANCE OF THESE TERMS AND CONDITIONS.

THE SUPPLIER HAS THE ABILITY TO REJECT EVERY ORDER IF THERE IS A SERIOUS ASSUMPTION OF ABUSE OF LAW OR BAD FAITH.

 

AGREEMENT 4 - ANNULATION

HOUSE OF HARTS CANNOT BE HELD RESPONSIBLE FOR PRODUCTS NOT BEING AVAILABLE. SHOULD ONE OR MORE PRODUCTS IN AN ORDER NOT BE AVAILABLE, HOUSE OF HARTS WILL INFORM THE CUSTOMER VIA EMAIL OR IN WRITING THAT THE ORDER WILL BE CANCELLED WHOLLY OR IN PARTS.

SHOULD PRODUCTS BE FOUND TO BE UNAVAILABLE AND THE CUSTOMER IS AWARE OF THIS BUT THEY HAVE ALREADY PAID FOR THEIR PRODUCTS, HOUSE OF HARTS WILL ASK FOR THE CUSTOMERS BANK INFORMATION TO REFUND THE ACCORDING AMOUNT PAID FOR THE PRODUCTS. THIS TRANSFER WILL BE INFORMED TO THE CUSTOMER VIA EMAIL. HOW FAST THE REFUND IS MADE DEPENDS ON HOW THE CUSTOMER CHOSE TO PAY WHEN MAKING THEIR PURCHASE. SHOULD THE CUSTOMER FIND THE REFUND IS TAKING AN UNUSUAL LONG TIME, THEY ARE ADVISED TO CONTACT THEIR BANK USED WHEN PURCHASING THE ORDER.

HOUSE OF HARTS WILL ALSO CANCEL THE ORDER IF THE ADDRESS DETAILS ARE INCORRECT OR INSUFFICIENT TO SEND THE PRODUCTS, HOUSE OF HARTS WILL INFORM THE CUSTOMER VIA EMAIL OR IN WRITING THAT THEIR ORDER HAS BEEN CANCELLED. IF THE CUSTOMER HAS ALREADY PAID FOR THEIR PRODUCTS, HOUSE OF HARTS WILL ASK HIS OR HER BANK INFORMATION TO REFUND THE AMOUNT PAID FOR THE PRODUCTS IMMEDIATELY.

CUSTOMERS CAN ALSO CANCEL THEIR ORDER BY SENDING AN EMAIL TO: INFO@HOUSEOFHARTS.EU, ACCORDING IF THE PACKAGE HAS ALREADY BEEN SENT OR NOT, HOUSE OF HARTS WILL CANCEL THE ORDER AND WILL ASK ITS BANK TO REFUND THE AMOUNT PAID FOR THE PRODUCTS IN QUESTION IMMEDIATELY, INFORMING THE CUSTOMER BY EMAIL ACCORDINGLY. HOW FAST THE REFUND IS ACTUALLY MADE DEPENDS ON HOW THE CUSTOMER CHOSE TO PAY WHEN MAKING THEIR PURCHASE. SHOULD THE CUSTOMER FIND THE REFUND IS TAKING AN ABNORMAL LENGTH OF TIME, THEY ARE ADVISED TO CONTACT THEIR BANK.

 

AGREEMENT 5 – PRICES AND INVOICING

PRICES ARE THOSE AS SHOWN ON OUR WEBSITE. ON OUR WEBSITE THE CUSTOMER CAN PLACE THEIR ORDER.  

PRICES STATED DURING THE PURCHASING PROCESS ARE EXPRESSED IN EUROS AND INCLUDE VAT AND ADMINISTRATIVE COSTS UNLESS STATED OTHERWISE.

PRODUCT AND SERVICE PRICES DO NOT INCLUDE TRANSPORT COSTS: THESE WILL BE CHARGED SEPARATELY, AND THE CUSTOMER MUST PAY THEM IN ADDITION TO THE PURCHASE PRICE. HOUSE OF HARTS RESERVES THE RIGHT TO VARY SELLING PRICES AND TRANSPORT COSTS AT ANY TIME, ALTHOUGH THE PRODUCTS PURCHASED AND COSTS WILL ALWAYS BE INVOICED AS STATED IN THE EMAIL WHICH CONFIRMS THE ORDER. THESE ARE THE PRICES THAT APPLY AT THE TIME OF PURCHASE. 

THE CUSTOMER AGREES TO HOUSE OF HARTS SENDING ITS INVOICES ELECTRONICALLY; BUT IF THE CUSTOMER WOULD LIKE A HARD COPY INVOICE, THEY CAN SIMPLY REQUEST AS SUCH VIA INFO@HOUSEOFHARTS.EU.

PRODUCTS WILL REMAIN HOUSE OF HARTS'S PROPERTY UNTIL SUCH TIME AS THE CUSTOMER FULLY PAYS THE PURCHASE PRICE AND COSTS IN FULL.

 

AGREEMENT 6 – PAYMENT METHODS

PURCHASES CAN ONLY BE PAID FOR ONLINE, BY VISA, MASTERCARD, BANCONTACT, PAYPAL, APPLE PAY AND VIA DIRECT BANKING (IDEAL FOR THE NETHERLANDS). THE CUSTOMER'S BANK ACCOUNT WILL BE DEBITED ONCE THE PURCHASE HAS BEEN CONFIRMED, AND PAYMENT WILL NOT TAKE EFFECT UNTIL SUCH TIME AS THE CUSTOMER'S BANK HAS GIVEN ITS CONSENT TO HOUSE OF HARTS. SHOULD THE CUSTOMER'S BANK REFUSE PAYMENT, THE ORDER WILL NOT BE PLACED AND THE PAYMENT WILL BE REFUSED.

THE CUSTOMER WARRANTS THEY ARE AUTHORIsED TO MAKE PAYMENTS BY ONE OF THE PAYMENT METHODS AS STATED ABOVE, AND THAT THERE ARE SUFFICIENT FUNDS IN THE BANK ACCOUNT LINKED TO THE CREDIT CARD TO COVER ALL THE COSTS ARISING OUT OF THE TRANSACTION, FAILING WHICH HOUSE OF HARTS MAY REFUSE THE ORDER.

HOUSE OF HARTS USES MOLLIE AND PAYPAL TO HANDLE PAYMENTS ONLINE. HOUSE OF HARTS HAS NO ACCESS TO ITS CUSTOMERS' CONFIDENTIAL PAYMENT DETAILS, NOR DOES IT KEEP THEM.

HOUSE OF HARTS HAS THE RIGHT TO REFUSE ANY ORDER FROM A CUSTOMER WITH WHOM IT IS IN DISPUTE OR WHO HAS BROUGHT A DISPUTE IN THE PAST. HOUSE OF HARTS MAY ALSO REFUSE AN ORDER SHOULD THE CUSTOMER NOT HAVE PAID FOR A PREVIOUS ORDER, WHOLLY OR IN PART, WHERE THERE IS A SERIOUS ASSUMPTION OF ABUSE, ABUSE OF LAW OR BAD FAITH.

 

AGREEMENT 7 – ORDERING PRODUCTS

PRODUCTS HOUSE OF HARTS OFFERS ARE THOSE AS THEY APPEAR ON THE SITES AT THE TIME THE CUSTOMER IMPLEMENTS THEIR ORDER SUBJECT TO THOSE PRODUCTS BEING AVAILABLE.

HOUSE OF HARTS AGREES TO MAKE EVERY EFFORT TO DELIVER ALL ORDERS AS SOON AS POSSIBLE.

ALL PRODUCTS OFFERED FOR SALE ON THE SITE ARE DESCRIBED IN GOOD FAITH AND AS CONSCIENTIOUSLY. HOUSE OF HARTS CANNOT ACCEPT ANY LIABILITY FOR ANY ERRORS WHICH MAY APPEAR IN THE DESCRIPTIONS OF THE PRODUCTS OR PHOTOGRAPHS, INCLUDING SLIGHT VARIATIONS IN COLOURS AND DIMENSIONS.

DESPITE ANY EVIDENCE THE CUSTOMER MAY HAVE IN WRITING, IT IS EXPRESSLY AGREED THAT DATA REGISTERED IN HOUSE OF HARTS'S IT SYSTEMS, THOSE OF ITS HOSTING PARTNERS OR INTERNET PAYMENT PARTNERS ALONE SHALL CONSTITUTE EVIDENCE OF THE COMMUNICATIONS, THE CONTENT OF THE ORDERS AND THE ENTIRE TRANSACTIONS WHICH HAVE TAKEN PLACE BETWEEN THE PARTIES.

TO PLACE AN ORDER, THE CUSTOMER GOES TO THE HEADING OF THEIR CHOICE, CHOOSES THE SIZE THEY WISH TO RECEIVE AND THEN CLICK ON ‘ADD TO SHOPPING BAG’. THIS PUTS THE AGREEMENT SELECTED IN THE ‘SHOPPING BAG’. THE CUSTOMER CAN CORRECT THEIR ORDER AS LONG AS THEY ARE IN THE ‘SHOPPING BAG’. IF THE CUSTOMER WISHES TO CONFIRM THEIR ORDER, THEY MUST SELECT A DELIVERY AND PAYMENT METHOD. THE TOTAL AMOUNT THAT MUST BE PAID IS STATED CLEARLY THROUGHOUT THE WHOLE OF THE BILLING PROCESS. ONCE THE PAYMENT PROCESS IS COMPLETED, THE ORDER IS NOW FINAL AND CANNOT NOW BE CHANGED. HOWEVER IF THE CUSTOMER EXPLICITLY ASKS TO CHANGE THE ORDER VIA E-MAIL OR WRITING, AND THE REQUEST IS ACCEPTED BY HOUSE OF HARTS. THIS ONLY IS ACCEPTED IF THE ORDER HAS NOT BEEN SIPPED OUT YET.  

THE CUSTOMER WILL BE SENT AN INITIAL E-MAIL CONFIRMING THEIR ORDER ONCE THEY HAVE MADE THEIR PURCHASE. A FOLLOWING E-MAIL WILL BE SENT OUT ONCE THERE ORDER HAS BEEN DISPATCHED. 

 

AGREEMENT 8 - DELIVERIES

WHEN CONFIRMING THEIR ORDER, THE CUSTOMER CAN CHOOSE DELIVERY TO ANY GIVEN ADDRESS (HOME, WORK, OR OTHER).

SHOULD THE CUSTOMER SELECT FOR DELIVERY TO A GIVEN ADDRESS, HOUSE OF HARTS WILL DO ITS BEST TO ENSURE THAT THE ORDER IS DISPATCHED TO THAT ADDRESS WITHIN A FEW DAYS OF CONFIRMING THE ORDER. THE CARRIER WILL ATTEND THAT ADDRESS BETWEEN 09.00 AND 18.00 ON WORKING DAYS AND WILL HAND OVER THE PACKAGE(S) TO THE ADDRESSEE OR ANYONE ELSE PRESENT AT THAT ADDRESS. IF NO-ONE IS THERE, A MESSAGE WILL BE LEFT ON THE ADDRESS STATED WHICH CAN BE USED TO ASK FOR ANOTHER ATTEMPT TO DELIVER, EITHER TO THE SAME ADDRESS OR TO ONE OF THE COLLECTION POINTS.

SHOULD THE CUSTOMER FAIL TO ARRANGE FOR REDELIVERY WITHIN TWO WEEKS OF CONFIRMING THE ORDER, OR SHOULD THEY BE OUT WHEN THAT REDELIVERY IS MADE, THE ORDER WILL BE RETURNED TO HOUSE OF HARTS AUTOMATICALLY, WHO WILL THEN CONTACT THE CUSTOMER TO ARRANGE FOR THE ORDER TO BE DELIVERED, IN WHICH CASE THE CUSTOMER MAY BE ASKED TO PAY ADDITIONAL DELIVERY COSTS.

PRODUCTS ORDERED WILL BE DELIVERED TO THE DELIVERY ADDRESS AS STATED BY THE CUSTOMER DURING THE ORDERING PROCESS AND THEN SUBJECT TO THE TERMS AND CONDITIONS DESCRIBED.

HOUSE OF HARTS RESERVES THE RIGHT TO SPLIT ORDERS INTO ONE OR MORE DELIVERIES AS PRODUCTS ARE AVAILABLE. EACH DELIVERY WILL BE ACCOMPANIED BY AN EMAIL NOTIFICATION. DELIVERIES WILL BE ACCOMPANIED BY A DELIVERY NOTE WHICH ALSO GIVES DETAILS OF THE GOODS DELIVERED.

SHOULD A DELIVERY GO MISSING DURING THE DELIVERY PROCESS, AND THE PROVISIONS OF THESE AGREEMENTS ARE COMPLIED WITH, HOUSE OF HARTS WILL SEND A NEW SHIPMENT ENTIRELY AT ITS EXPENSE IF THE PRODUCT IS STILL AVAILABLE OR REFUND THE VALUE OF THE ORDER INCLUDING TRANSPORT COSTS. THE RISKS OF LOSS AND/OR DAMAGE PASS TO THE CUSTOMER ON DELIVERY.

 

AGREEMENT 9 – RIGHT TO REVOKE AND RETURNS

THE CUSTOMER MAY NOTIFY HOUSE OF HARTS WITHIN 14 CALENDAR DAYS OF RECEIVING THE PRODUCT THAT THEY WISH TO EXERCISE THEIR RIGHT TO REVOKE WITHOUT BEING LIABLE TO PAY ANY DAMAGES ON THAT ACCOUNT AND WITHOUT HAVING TO GIVE ANY REASONS.

THE CUSTOMER HAS TO CANCEL THE COMPLETE ORDER OR A PART OF THE ORDER BY SENDING AN EMAIL TO INFO@HOUSEOFHARTS.EU AND INCLUDING THE FOLLOWING INFORMATION: ORDER NUMBER, DATE OF ORDER, SHIPPING ADDRESS & PRODUCTS (INCLUDING THE NAME, COLOR AND SIZE OF EACH ITEM) AND THEIR QUANTITY.

WHEN THE CUSTOMER REVOKES THE ORDER OR A PART FROM THE ORDER, THE ORDER HAS TO BE SENT BACK 14 DAYS AFTER INFORMING.

THE RIGHT TO CANCEL IN RESPECT OF PRODUCTS DELIVERED ONLY APPLIES PROVIDED THE PRODUCT IS ALSO SEND WITHIN 14 CALENDAR DAYS OF THE CUSTOMER NOTIFYING HOUSE OF HARTS THAT THEY WISH TO REVOKE THEIR PURCHASE. HOUSE OF HARTS WILL WAIT TO REFUND THE CUSTOMER UNTIL THE MOMENT HOUSE OF HARTS RECEIVE LEGITIMATE PROVE THAT THE PRODUCT HAS BEEN SENT TO THE ADDRESS BELOW OR WHEN THE PRODUCT ARRIVED AT THE ADDRESS BELOW. THE PRODUCT REVOKED MUST BE SENT BACK AS NEW IN ITS ORIGINAL PACKAGING, IN PERFECT CONDITION AND ACCOMPANIED BY THE ORIGINAL SALES INVOICE (OF WHICH THE CUSTOMER RETAINS ONE COPY) AND A COMPLETED RETURN DOCUMENT. ANY RETURNS FOR WHICH THE SENDER CANNOT BE IDENTIFIED WILL BE REFUSED. 14 DAYS AFTER THE CUSTOMER RECEIVED THE ORDER, HOUSE OF HARTS CAN NO LONGER ACCEPT MAILS FROM CUSTOMERS WHO WANT TO CANCEL THEIR ORDER.

RETURNS MUST BE SENT TO THE ADDRESS BELOW;

HOUSE OF HARTS

VAN DE REIJTSTRAAT 51 B 

4814 Ne BREDA

THE NETHERLANDS

 

THE COSTS AND RISKS INVOLVED IN RETURNS WILL BE BORNE BY THE CUSTOMER.

14 DAYS AFTER THE CUSTOMER REPORTED THE RETURN OF THE PRODUCT AND IF THE PRODUCTS HAVE ARRIVED AT THE ADDRESS ABOVE OR THE CUSTOMER CAN SEND PROVE THAT HE OR SHE HAS SENT THE PRODUCTS, PURCHASE PRICE INCLUDING THE SHIPPING COSTS WILL BE REFUNDED. UNDER NO CIRCUMSTANCES CAN THE AMOUNT REPAID EVER EXCEED WHAT THE CUSTOMER ACTUALLY PAID.

SUCH REFUNDS WILL BE MADE AS FOLLOWS:

IF A CUSTOMER HAS PAID FOR THEIR ORDER BY CREDIT CARD, HAVING EXAMINED THE PRODUCTS RETURNED, THE CREDIT CARD THE CUSTOMER USED TO PAY FOR THE PRODUCTS RETURNED WILL BE CREDITED, LESS THE SUMS DUE USED TO PAY FOR THE ORDER. THE CUSTOMER WILL BE REFUNDED IN ACCORDANCE WITH THE PROCEDURES AGREED WITH THE BANK WHICH ISSUED THE CARD. IF THE CUSTOMER PAID FOR THEIR ORDER BY SOME OTHER FORM OF PAYMENT, THE REFUND WILL BE MADE BY BEING CREDITED TO THE BANK ACCOUNT NUMBER THEY STATED ON THE RETURN FORM.

 

AGREEMENT 10 – STATUTORY WARRANTY & COMPLAINTS PROCEDURE

HOUSE OF HARTS WARRANTS THAT THE PRODUCTS OFFERED FOR SALE DO NOT SUFFER FROM ANY VISIBLE OR LATENT DEFECTS WHICH RENDER THE PRODUCT IMPOSSIBLE OR DANGEROUS TO USE.

THIS WARRANTY IS WITHOUT PREJUDICE TO THE STATUTORY RIGHTS THE CUSTOMER HAS UNDER THEIR NATIONAL LEGISLATION.

THE CUSTOMER IS GUARANTEED AGAINST ANY NON-COMPLIANCE WHICH EXISTS WHEN A PRODUCT IS DELIVERED AND WHICH MANIFESTS ITSELF WITHIN TWO YEARS OF BEING DELIVERED. THIS TWO-YEAR PERIOD WILL BE SUSPENDED FOR AS LONG AS IT TAKES TO REPAIR OR REPLACE THE PRODUCT OR SHOULD HOUSE OF HARTS AND THE CUSTOMER BE INVOLVED IN NEGOTIATIONS WITH A VIEW TO SETTLING MATTERS AMICABLY.

CUSTOMERS MUST CONTACT CUSTOMER SERVICE SHOULD THEY WISH TO INVOKE THIS WARRANTY IMMEDIATELY, AND MUST NOTIFY HOUSE OF HARTS OF THE NON-COMPLIANCE VIA CUSTOMER SERVICE IN WRITING IN ANY CASE WITHIN TWO MONTHS OF DISCOVERING THE DEFECT.

UNDER NO CIRCUMSTANCES DOES THE WARRANTY APPLY TO PRODUCTS WHICH ARE DAMAGED INTENTIONALLY OR BY THE CUSTOMER'S NEGLIGENCE; NOR DOES IT APPLY IF THE DAMAGE IS DUE TO INCORRECT USE OR WEARING OUT.

CUSTOMERS CAN CONTACT CUSTOMER SERVICE IF THEY HAVE ANY QUERIES AS TO THE WARRANTY.

IF THE CUSTOMER HAS A COMPLAINT, THEY CAN CONTACT CUSTOMER SERVICE. WE WILL MAKE EVERY EFFORT TO ANSWER ALL YOUR QUESTIONS AS SOON AS POSSIBLE.

PROVIDING THIS WARRANTY AND CUSTOMER SUPPORT IS IMPORTANT TO HOUSE OF HARTS. THEREFORE, ALL ACTS THAT MAY NEGATIVELY AFFECT CUSTOMER SERVICE ARE FORBIDDEN, SUCH AS RESELLING THE PRODUCTS, RELABELING THE PRODUCTS OR EXPORTING THEM OUTSIDE THE EUROPEAN UNION FOR COMMERCIAL PURPOSES. THE PRODUCTS ARE SOLD FOR PRIVATE PURPOSES ONLY.

THE COSTS INCURRED BY HOUSE OF HARTS FOR THE VERIFICATION OF COMPLIANCE OF PROHIBITION OF EXPORT FOR COMMERCIAL PURPOSES OUTSIDE OF THE EUROPEAN UNION WILL BE BORNE BY THE CUSTOMER IN CASE OF INFRINGEMENT. HOUSE OF HARTS ALSO RESERVES THE RIGHT TO SUSPEND OR EVEN REFUSE A SALE IF THERE IS A PRIMA FACIE INDICATION THAT THE PROHIBITION IS NOT RESPECTED.

 

AGREEMENT 12 – INTELLECTUAL PROPERTY RIGHTS

ALL COMPONENTS INCLUDING TEXTS, THE DATABASE WITH ALL DATA PUBLISHED ON THE WEBSITE, THE LAYOUT AND GRAPHIC DESIGN OF THE WEB PAGES, THE SALES CATALOGUE, PHOTOS, IMAGES ON THE SITE ARE PROTECTED BY COPYRIGHT, DATABASE RIGHTS, TRADEMARK RIGHTS, PATENT RIGHTS AND ALL OTHER FORMS OF INTELLECTUAL PROPERTY RIGHTS WORLDWIDE, AND THUS REMAIN THE EXCLUSIVE PROPERTY OF HOUSE OF HARTS. THEY MAY NOT THEREFORE BE COPIED, PUBLISHED, IMITATED OR USED IN ANY OTHER WAY IN ANY FORM WHATSOEVER WITHOUT HOUSE OF HARTS'S PRIOR CONSENT IN WRITING. SUCH CONSENT MUST BE OBTAINED IN WRITING, UNLESS HOUSE OF HARTS ITSELF HAS MADE IT POSSIBLE TO SHARE CERTAIN ELEMENTS VIA SOCIAL NETWORKS, IN WHICH CASE CONSENT WILL BE LIMITED TO THE SPECIFIC ELEMENTS AND SOCIAL NETWORKS FOR WHICH HOUSE OF HARTS HAS MADE IT POSSIBLE TO SHARE THEM. ANY INFRINGEMENTS OF THIS WILL BE PURSUED IN THE COURTS.

 

AGREEMENT 13 - LIABILITY

HOUSE OF HARTS CANNOT BE HELD LIABLE FOR ANY DAMAGE TO THE CUSTOMER'S SYSTEMS INCURRED THROUGH VISITING THE SITES INCLUDING BEING HACKED OR COMPUTER VIRUSES.

HOUSE OF HARTS CANNOT BE HELD LIABLE FOR ANY ERRORS WHICH MAY BE IN PHOTOGRAPHS OR TEXT USED IN DESCRIBING PRODUCTS ON SITES.

HOUSE OF HARTS CANNOT BE HELD LIABLE FOR NOT DELIVERING ORDERS BECAUSE PRODUCTS ARE OUT OF STOCK OR FOR REASONS BEYOND ITS CONTROL, INCLUDING CIRCUMSTANCES OF FORCE MAJEURE, INCLUDING DISTURBANCES OF OR SUSPENSION OF TRANSPORT, POST OR COMMUNICATIONS SERVICES, IN THE EVENT OF FLOOD OR FIRE, ACCIDENTS OR DAMAGE INHERENT IN USING THE NETWORK.

IN ANY CASES WHERE HOUSE OF HARTS IS OR COULD BE HELD LIABLE, HOUSE OF HARTS'S LIABILITY WILL BE LIMITED TO THE AMOUNT THE CUSTOMER ACTUALLY PAID FOR THE ORDER CONCERNED.

WHILST HOUSE OF HARTS TRIES TO ENSURE THAT ALL DETAILS, DESCRIPTIONS AND PRICES WHICH APPEAR ON THE SITES ARE ACCURATE, ERRORS MAY OCCUR. IF HOUSE OF HARTS DISCOVERS AN ERROR IN THE PRICE OF ANY PRODUCTS WHICH THE CUSTOMER HAS ORDERED HOUSE OF HARTS WILL INFORM THE CUSTOMER OF THIS AS SOON AS POSSIBLE AND GIVE THE CUSTOMER THE OPTION OF CONFIRMING THE ORDER AT THE CORRECT PRICE OR CANCELLING IT. IF HOUSE OF HARTS IS UNABLE TO CONTACT THE CUSTOMER THE ORDER WILL AUTOMATICALLY BE CANCELLED. IF THE CUSTOMER CANCELS AND HAS ALREADY PAID FOR THE PRODUCTS, THE CUSTOMER WILL RECEIVE A FULL REFUND.

 

AGREEMENT 14 – DISPUTES AND GOVERNING LAW

AS FAR AS CONSUMERS ARE CONCERNED, THE STATUTORY REGULATIONS WILL BE FOLLOWED, IN ALL OTHER CASES THE COURTS OF THE DISTRICT OF BREDA WILL HAVE JURISDICTION OR, IF NECESSARY, THE BREDA COURT OF APPEAL.

THE AGREEMENT BETWEEN THE PARTIES IS GOVERNED BY THE DUTCH LAW.

 

AGREEMENT 15 – VARYING GENERAL TERMS AND CONDITIONS OF SALE AND NULLITY

HOUSE OF HARTS MAY ALTER THE PRESENT GENERAL TERMS AND CONDITIONS OVER TIME AT ANY TIME, INCLUDING TO COMPLY WITH ITS STATUTORY OBLIGATIONS. IF CHANGES ARE MADE, THE CUSTOMER WILL BE NOTIFIED VIA THE WEBSITE WHICH WILL APPLY TO ALL SUBSEQUENT OFFERS AND ORDERS.

HOUSE OF HARTS RESERVES THE RIGHT TO VARY THE DESIGN AND CONTENT OF ITS WEBSITE AT ANY TIME.

SHOULD ANY COURT DECISION RESULT IN ANY OF THE AGREEMENT(S) OR PARAGRAPH(S) OF THE PRESENT GENERAL TERMS AND CONDITIONS BEING UNENFORCEABLE, THAT WILL NOT AFFECT THE VALIDITY OF THE OTHER PARAGRAPHS OF THE PRESENT GENERAL TERMS AND CONDITIONS.

 

AGREEMENT 16 FEEDBACK

THE HOUSE OF HARTS TEAM WELCOMES COMMENTS AND FEEDBACK. it CAN BE SENT TO THE OUR TEAM VIA MAIL TO INFO@HOUSEOFHARTS.EU.

 

agreement 17 House of Harts Valentine give away.

The Houseofvalentine code is only applicable in combination with the purchase of the minimum of a hoodie.

NOTE: Your free longsleeve will only be send to you if you have ordered and paid for a hoodie (full price).