SHIPPING

 

1. Choose your product

Browse our website and order your favorite item. Is the product you would like, not available? Contact us on: info@houseofharts.eu.

 

2. We produce the ordered items

This way we only produce the items sold and fight against fast fashion. Reducing our carbon footprint as a fashion brand.

 

3. We ship the item to you

Once the item arrives at our offices we send it directly to you. You will receive an email from us with the tracking code.

 

4. Delivery

After receiving the shipment confirmation, your order will take from 7 to 14 working days. For orders outside Europe, this can take longer.

 

* Due to Covid-19 we experience delays with the shipments to non-shiments orders.

 

RETURNS & EXCHANGES

 

If you want to return or exchange an item, please e-mail us at  info@houseofharts.eu   with the following information:
- Order number

- Name on the order

- E-mail address used for the order

- Your request


* If you've received a damaged or faulty item, please also provide us with a clear photograph of the problem.

We'll come back to you as soon as possible. If necessary, start the return process **.

** The buyer is the responible for the returning costs of the product.